Follow-ups due
My Tasks
My Events
The team, today
My KPI Progress
My Daily Activity Report
Welcome
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DigiKw Pipeline
Master screen for daily work & reporting
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Companies & Contacts
Master directory — one entity per company, all its contacts inside
Reports
Weekly & custom-range sales reporting
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Generated
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Click a person to expand their full activity list.
Team Activity Report
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TEAM ACTIVITY
Calendar
Meetings & visits — by month, week or day
KPI Targets
Designed per user — pick a person to view & set their KPIs
Support Tickets
Arriving from the website
Partners
The brands we go to market as, and what each is worth
Resources
Shared brochures & documents — visible from every lead
Market Intelligence
Tender results, competitor pricing & field intel fed by the team
Anything the team hears in the field — competitor prices, client budgets, market moves.
Data Health
What is wrong with the records, and what to do about it
Checking…
CEO Dashboard
Booked, attended, quoted, won — and what is missing behind each
Counting…
System Health
Your session, the database, and what changed in each version
HR
Employees & leave — based on Kuwait Private Sector Labour Law
Messages to the team
Off days, announcements, reminders of the rules, warning letters — sent from the company mailbox, and each one a numbered document you can sign and download.
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Employees request leave from the Home page → New Request popup. This screen is for reviewing & approving.
Nextnova
Licenses, contracts & renewals for Nextnova itself
Add Contract / Renewal
Finance
Income, expenses & recurring monthly commitments
Months ahead
Assets are created by ticking "this purchase is an asset" when adding an expense in Transactions.
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Linked to Lead IDs — click a lead to open it. Marking Paid posts the amount into Transactions automatically.
Add Transaction
Money out of your own pocket goes under a “Personal” source, so it can be totalled separately from company money.
Add Recurring Expense
Start Delivery Process
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End of service
Kuwait Labour Law, Article 51 — the statutory minimum
Add a KPI Metric
Applied per user — set each person's target after adding
New Invoice
AR = money the client owes us · AP = money we owe out
Invoice
Filled into the Nextnova letterhead — number is linked to the Lead ID
What this invoice is for
Line Items
Description
Qty
Unit Price (KWD)
Amount
Subtotal0.000
Discount (KWD)
TOTAL (KWD)0.000
Bank details print automatically: Warba Bank · Next Nova Advanced Co. · A/C 1537076010 · IBAN KW87WRBA0000000000001537076010
Payment Receipt
Filled into the Nextnova letterhead
DigiKw Proposal
Same design as the Figma proposal — 10 pages, generated from the CRM with a system reference number
PRO-EDK-
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Client Logo
Modules Included
Payment terms
Language
Change My Password
Your password is stored securely (hashed) — nobody, including an admin, can read it back.
Send WhatsApp
Send Email
When is the next follow-up?
You just logged an interaction with — don't let it go cold.
A date is required. Pick “Nothing further” only if this lead genuinely needs no next step.
Deleted Leads
Hidden from every list, board, report and count — restore any time
Rules
Questions asked of your data every time a screen draws, and every morning at 7:30
A rule raises its hand. It never edits anything: it can flag a record, put it in the morning brief and — if you
ask it to — create a task somebody owns. It cannot change a stage, a date or a field, because the moment a robot
starts editing records the history stops being an account of what people did.
New rule
Rule
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Why is this being deleted?
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The lead is kept under Deleted leads and hidden from every screen, count and report until restored.
The reason is stored with it, so whoever finds it later knows whether it was rubbish or a mistake.
Merge duplicate companies
Companies whose names look like the same business. Nothing changes until you press Merge on a group.
Enter a value
Choose one
Move this contact
Their phone number does not appear under any other company, so this looks like a genuinely new contact rather than a duplicate.
Are you sure?
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Ticket
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Attachment
Locked proposal builder
One file for your website — it asks for a username and password before it opens
How this is locked. The builder is not hidden behind a password check —
it is encrypted with one. A password check written into a file anybody can
download stops nobody: the password is readable in the source, and the check can simply be
deleted. Here, without the right pair the file is not a document at all, just ciphertext.
Three things worth knowing. The password is never stored — not in the CRM, not in the database, not in a backup — so if you forget it, you set a new one and build the file again. The file must be served over https://; browsers refuse to decrypt on plain http. And anybody you let in can save the page once it is open, so give the password only to people you would hand the proposal to anyway.
Three things worth knowing. The password is never stored — not in the CRM, not in the database, not in a backup — so if you forget it, you set a new one and build the file again. The file must be served over https://; browsers refuse to decrypt on plain http. And anybody you let in can save the page once it is open, so give the password only to people you would hand the proposal to anyway.
Connect the website
So the support form on nextnovakw.com lands in here
Notifications
How the team hears about a ticket — by email, on WhatsApp, or not at all
Import leads
Every company is checked against what you already have before anything is created
Choose a file, or drop one here
CSV or Excel (.xlsx). The first row must be the column names.
or paste rows straight from Excel
Only Company is required. Contact Person, Phone, Email, Industry, Source and Notes are used when the sheet has them.
Complete this step
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Required. It is saved to the lead's Notes as a Progress Log entry, so the next person can read it without opening the process.
My attendance
Only your own punches — nobody else's
Sites
The places a punch may be made from — your own offices and the client sites people work at. Set once; every employee draws from this list.
Add a site
Stand at the door and press Use my location — no map account, nothing to renew. A phone is accurate to roughly 20–50 m indoors, so 200 m is a sensible allowance.
Enter a punch
Kept on the record as entered by you, with the reason
A manual punch carries no location, and shows as entered by ${'{you}'} everywhere it appears. Leave a time blank to clear it.
Follow-ups
Commission
What this person earns on a deal they are the SDR or ITR on
A fixed rate pays that many KWD per won deal, whatever it is worth.
A percentage is of the deal\u2019s first-year value.
Leave a rate at zero and this person earns nothing in that role \u2014 which is right for
somebody who only ever works one side.
My availability
When you would rather be booked. Shown on the calendar; nothing is refused outside it.
Leads with no SDR
Nobody is prospecting these
Partner
Used when a deal won through them is invoiced to them
On a proposal issued in their name
Left empty, the proposal falls back to Next Nova\u2019s own details \u2014 which is right for a Next Nova proposal
and wrong for anybody else\u2019s, so fill these in before quoting in their name.
The billing name is kept apart from the name you call them by, because an invoice has to
carry whatever is on their licence while every screen here shows the name everyone recognises.
You are late
Say why before you punch in
This is kept on today's punch and shows on the attendance screen and the monthly report.
Nothing is recorded until you press Punch in — if you leave this, you are not punched in.
Employee Profile
PIFSS is entered here rather than worked out. It depends on nationality and on rates that change, and neither is on this record — a social security figure produced confidently and wrongly is worse than one left to a person.
When nobody is ticked here, a new ticket goes to whoever has HR access — and if no one has an email or number on file, the ticket is still saved and the outbox says plainly that nobody was told.
Attendance
Saturday duty is normally 10:00–14:00.
Documents